Privacy Policy

Privacy Policy

Effective Date: [11/26/2024]

Jennihome.com ("we," "our," or "us") is committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect several types of information to provide you with a better shopping experience:

  • Personal Information: When you place an order, sign up for newsletters, or contact us, we may collect your name, email address, phone number, shipping and billing addresses, payment information, and other details required for processing transactions.

  • Usage Data: We collect data about how you interact with our website, such as your IP address, browser type, device information, and browsing activity. This helps us improve website functionality and personalize your experience.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze trends, and track users' activities on the site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and complete your orders.
  • To improve our products, services, and website functionality.
  • To communicate with you about your orders, promotions, updates, and other relevant information.
  • To send you marketing communications (if you have opted in).
  • To respond to your customer service inquiries and resolve issues.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • With trusted third-party service providers who assist us in operating our website, processing payments, or delivering products (e.g., payment processors, shipping carriers).
  • With legal authorities or regulatory bodies if required by law or to protect our rights and property.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish to request the deletion of your data, please contact us at support@jennihome.com / 361-504-0242

6. Your Rights

As a resident of the United States, you have certain rights regarding your personal information, including:

  • Right to Access: You may request a copy of the personal information we have about you.
  • Right to Correct: You may update or correct any inaccurate information we have about you.
  • Right to Delete: You can request the deletion of your personal data, subject to legal and contractual obligations.

To exercise any of these rights, please contact us at [insert contact information].

7. TCPA Compliance & SMS Marketing

In compliance with the Telecommunications Consumer Protection Act (TCPA), by providing your phone number, you consent to receive promotional text messages and communications from us or our partners, including order updates and marketing materials. These messages may be sent via automated dialing systems or prerecorded voice messages.

  • Opt-in Message: By providing your phone number and opting in, you consent to receive text messages from Jennihome.com. Message frequency varies. Message and data rates may apply. You can opt-out at any time by replying “STOP” to any message. For help with Jennihome.com, reply “HELP” to SMS or contact us at support@Jennihome.com / 361-504-0242, or use chat on Jennihome.com.

  • Opt-out Message: If you no longer wish to receive text messages from Jennihome.com, reply “STOP.” No further messages will be sent.

  • HELP Message: For assistance with anything related to Jennihome.com, reply “HELP” or contact our customer support team at support@Jennihome.com / 361-504-0242, or use chat on Jennihome.com.

  • Message Frequency: You may receive multiple messages per week/month related to promotions, updates, and order status.

  • Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing them with any personal information.

9. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Jennihome.com
support@Jennihome.com / 361-504-0242