I was on the hunt for a sofa sleeper chaise that would be comfortable and be small enough to fit in my studio space. When I saw this couch online, I immediately knew it was the one. However, after reading some of the reviews saying it was "too firm", I became worried that it's going to be uncomfortable. To alleviate my anxiety, I decided to go to an Ashley home store to see and try sitting on this couch in person. When I did, I found that it was actually really comfortable and stylish. There was a thought in my mind that it could be cause it was a floor model and the cushions got broken in. I decided to buy it and see what happens. When I got the couch and sat on it for the first time, it felt kind of firm, but not uncomfortable firm. If anything it was like a supportive firm. It felt fine to me. My favorite thing about the couch is the sleeper pull out option... I use it more often then not, cause why not? Now that I've had this couch for a couple of weeks, the cushions have been broken in a bit and feel even more comfortable than the first time I sat on it. Overall, this purchasing this couch was one of the best decisions I've ever made, and I love it so much. I would 100% recommend buying this couch to anyone who's on the fence about buying it. DONT HESITATE and PURCHASE IT!